A new era of customer service – smart, reliable, always available
We present groundbreaking solutions in the field of customer service automation. Our autonomous reception robots represent advanced technology dedicated to the hospitality sector, office building management, public administration, healthcare, and cultural institutions that prioritize innovation and service quality.
AI-enabled reception robots are professional service systems that ensure consistent quality of customer interactions, eliminating the variability associated with the human factor. They are characterized by continuous operational availability 24/7/365, multilingual support, and consistent service standards regardless of the time of day or customer traffic.
Applications
Hotels and accommodation facilities
- Automation of check-in/check-out processes
- Information about services: restaurant, spa, local attractions
- Navigation to hotel rooms and facilities
- 24-hour reception without the need for night staff
Offices and business spaces
- Visitor and employee registration
- Routing to the right departments and floors
- Conference room reservation management
- Presentation of information about the company and the services offered
Shopping centers and malls
- Information about the location of shops, restaurants and services
- Interactive navigation around the facility
- Customer loyalty program management
- Support in locating specific retail outlets
Medical facilities (hospitals, clinics)
- Patient registration and service
- Referral to appropriate medical departments
- Information about doctors' appointment schedules
- Support in completing medical documentation
Residential and office complexes
- Resident and tenant services
- Information about facility management services
- Managing access to shared spaces
- Receiving maintenance requests and deliveries
Universities, schools and training centers
- Registration of students and listeners
- Information about class and exam schedules
- Navigating the campus and teaching buildings
- Handling administrative matters for students
Public offices and institutions
- Information about administrative procedures
- Queue management and numbering system
- Help with filling out forms
- Directing to the right departments
Museums, galleries and cultural centers
- Guided tours of exhibitions and expositions
- Ticket and souvenir sales
- Servicing tourist and organized groups
- Information about cultural events
Banks and financial institutions
- Basic information about banking products
- Assistance with ATM operation
- Directing clients to the right advisors
- Handling simple banking operations
Airports, stations and terminals
- Information about flight schedules and routes
- Support for people with disabilities
- Handling passenger notifications and complaints
- Terminal navigation assistance
Fitness, wellness and sports facilities
- Registration of members and guests
- Reservations for sports facilities and halls
- Help with using club applications
- Information about classes and instructors
Basic functions of a reception robot
User Registration and Identification
Automatic facial recognition, ID document scanning, and guest and employee registration in the access management system with the ability to verify authorizations.Navigation and Traffic Directions
Interactive directions to rooms, departments, and services using digital maps and precise instructions for navigating the facility.Multilingual information service
Providing detailed information about the organization, services, opening hours, and procedures in 167 languages, with the ability to customize it to your preferences.
Reservation and scheduling management
Integration with calendar systems allows you to reserve rooms and resources, and check availability with automatic confirmation.Documentation and archiving of interactions
Automatically record all conversations, inquiries, and transactions, with the ability to generate reports and statistical analyses for management.Integration with security systems
Interoperability with access control, video monitoring, and alarm systems to ensure comprehensive facility security oversight.
Key benefits
Increasing process efficiency
Optimization of operating costs
Uninterrupted operational availability
Advanced security features
Multilingual communication
Scalability and adaptability
Why choose our AI reception robot?
Our AI systems optimize operating costs and increase customer service efficiency, guaranteeing a return on investment while providing full 24/7 technical support. Implementing reception robots immediately improves a company's image, building a reputation as a modern and innovative organization, eliminating queues, and significantly increasing customer satisfaction.
FAQ
Invest in the future of security
Imagine a place where every guest feels like a VIP, where there are no lines, and professional service is never late. Receptionists aren't the future—they're a present that works to your advantage.
Contact us – we will prepare a personalized offer for you and select the appropriate robot configuration to suit your needs.
